tanga
Integrate Linnworks with Tanga, a popular global daily deals store. Manage orders, inventory & stock levels all from within Linnworks with our Tanga integration
How to integrate the Tanga Marketplace in Linnworks:
Tanga is a global daily deals website connecting customers and sellers. With categories including electronics, home and health and beauty, Tanga was named one of the fastest-growing American companies by Inc for three years in a row!
Tanga place your products in front of customers who want your products, and sellers find Tanga easy to work with – and it’s even easier to manage with our Tanga integration for Linnworks.
Order Management | Orders download to Linnworks | After orders are processed in Linnworks, dispatch notifications automatically transfer to Tanga
Inventory Management | Define mapping of Tanga products & Linnworks | Stock updates automatically send from Linnworks to Tanga
Price Update | Manage product prices from Linnworks to Tanga
Step 1: Integrate the Channel into Linnworks.net:
To use Tanga.com in Linnworks, you must first install it from within Linnworks.net.
1. Log into Linnworks.net
2. Select Settings in the left-hand menu bar
3. Click Channel Integration.
4. Select Add New to return a list of available Channel Integrations.
5. Locate Tanga.com on the list, and click Integrate.
6. Click the link at the bottom to review the Tanga.com Connector’s Terms and Conditions. After reading the warning, click Accept to move onto the next step of the integration.
7. Enter your Tanga.com account name to start the actual integration.
8. After reading the Disclaimer, please tick I agree to the terms and conditions and click Next to continue integrating Tanga.
You will need the following information:
User name & password: You should receive your Tanga username and password when you register with Tanga.
Vendor ID: You should also receive your Vendor ID when you register with Tanga.
Default Currency: Set the default currency for orders downloaded from the channel. This field is optional, as the currency will be included in the orders.
Click Next to continue.
Step 2: Edit Channel Details:
1) In Linnworks.net, click Settings.
2) Select Channel Integration.
3) Locate the Elala entry, and click the Configuration button.
4) Locate and click the Location Mapping button.
5) In the Location Mapping window, the Order Download options are available. This is initially set as Default, but can be changed. Click on the drop-down list and select which inventory/fulfilment location will initially receive the orders from this Elala integration.
6) Under Inventory Sync Locations, you control which Linnworks Inventory locations are used to calculate the Available Stock values for your Elala listings.
8) If you have only a Default location, this can be ignored and you can leave Default enabled.
9) If you have multiple Inventory Locations, you can set locations (Slide switch to the left) that you don’t want to be included in the stock numbers on the listings.
Click Save when you have finished to update Linnworks. You should also click Save at the bottom of the configuration window to apply any changes.
Step 3: Location Mapping:
1) In Linnworks.net, click Settings.
2) Select Channel Integration.
3) Locate the Tanga entry, and click the Configuration button.
4) Locate the Location Mapping button, and click on it.
5) This opens the Location Mapping window.
6) The first option is the Order Download location. This is initially Default, but can be changed. Click on the drop-down list and select which inventory/fulfillment location will initially receive the orders from the Tanga integration.
7) Under Inventory Sync Locations, you control which Linnworks Inventory locations are used to calculate the Available Stock values for your Tanga listings.
8) If you have only the Default location, this can be ignored, with Default left enabled.
9) If you have multiple Inventory Locations, you can switch off locations (slide the switch to the left) that you don’t want to be included in the stock numbers on the listings.
Click Save when you have finished to update Linnworks. You should also click Save at the bottom of the configuration window to apply any changes.
Step 4: Mapping:
Mapping
Linnworks uses the Mapping Tool to ensure that it knows which SKUs in its inventory are connected to which listings on Tanga.com. As such, you should ensure that all of your listings are mapped correctly, or stock levels and prices will not update correctly, and orders may not be picked accurately.
1) In Linnworks.net, click Settings.
2) Select Channel Integration.
3) Locate the Tanga entry, and click the Mapping button. This screen is divided into two sections. On the left are the listings Linnworks is aware of on your Tanga Channel. If this is not correct, or a change is missing, you should see the Download Listings button in the Listings section of the Channel Configuration. On the right is a Linnworks Inventory Search Tool. Each has its own Search box.
In the bottom left hand corner of the window is a status section. It shows the Total Number of Listings on the channel, and then beside it the Unlinked and Linked numbers – Linked listings are connected to a Linnworks Inventory item to allow updates and recognition, Unlinked are not. Ideally there should be no Unlinked listings.
Linking Items Automatically
If the SKUs in your inventory match the SKUs used on the listings, Linnworks can link them all for you.
1) Click the Settings button (in the top left hand corner with a cog/gear on it).
2) Select Link All By.
3) Select SKU.
4) Linnworks will map all those listings that have a SKU which matches a SKU in the Linnworks Inventory.
5) Check the Linked and Unlinked values once this is complete.
Linking Items Manually
If the SKUs in your inventory do not match the SKUs used on the listings, you can make the link manually.
1) Use the left hand list and Search to find the listing to be linked.
2) Click on it to highlight and select it.
3) In the right hand list, use the Search box to find the correct Linnworks Inventory item to link it to.
4) Click the Link button beside it with the listing highlighted.
5) Repeat for other listings to be linked manually.
Creating Linnworks Inventory items and Mapping
If there are no SKUs in your inventory match to the SKUs on the listings, you can ask Linnworks to create basic Inventory items for you, and link them.
1) Use the left hand list and Search to find the listing to be linked.
2) Click on Create.
3) A new item will be created in the Linnworks inventory using the Name, Price and Stock Level, as well as the SKU from the listing. This will be linked to the SKU.
4) This can be updated with other information later in the Inventory.
5) Repeat this for other Listings that have no Linnworks inventory equivalent.
Price Change Functionality
Price Change only works for listings that are correctly linked to a Linnworks Inventory item in the Mapping Tool.
1) Open Linnworks.Net.
2) Select Inventory.
3) Select My Inventory.
4) Use Search to locate the Inventory item that requires a Price Change on Tanga.
5) Click on the SKU to edit the item.
6) Click on the Listing descriptions tab.
7) Under the Product pricing by Channel section, click on Add New.
8) Enter the Source as Tanga.com.
9) Enter the SubSource as the name of the Tanga channel.
10) Enter the Price.
11) Click on + Add to complete.
12) If there is already an entry present for the correct Source and SubSource, double click the Price to edit it, and then click Enter.
13) Close the SKU window when you have finished.
Step 5: Payment Mapping:
1) In Linnworks.net, click Settings.
2) Select Channel Integration.
3) Locate the Tanga entry, and click the Payment Method button.
4) This opens the Edit Payment Methods window, the list will initially be blank.
5) When mapped, Linnworks will ensure the orders it downloads from Tanga reflect correctly which payment methods/providers have been used on the site.
6) Click Save at the bottom of the channel integration window to apply any changes.
Map Tanga.com Payment Methods
1. Select the Channel Payment Method value, and select one of the Payment Methods from Tanga that show in the drop-down list.
2. Click on the Linnworks Payment Method drop-down. Select the appropriate Linnworks Payment Method that should be used in Linnworks orders when they are downloaded, including the above payment method.
3. Click Add to save the mapping, and return to the list.
4. Repeat this for all of the Tanga payment methods you wish to use.
5. Click Save at the bottom of the channel configuration window to apply any changes.
Step 6: Shipping Mapping:
The next step is to map your Tanga.com Shipping services to Postal Services in Linnworks, so orders don’t need to have their Postal Service set manually. Initially, all are mapped to Default.
1) In Linnworks.net, click Settings.
2) Select Channel Integration.
4) In the Edit Shipping Allocation window, you should have an empty list.
5) To add a new entry for one of your Tanga shipping services, click on Create New.
Create New Shipping Service Mapping
1. For Channel Service Name, enter the name of the Shipping Service in Tanga.
2. In Channel Service Tag, enter the Tag Value used for the service in Tanga.
3. In the Linnworks Postal Service drop-down list, select the name of the Linnworks Postal Service that should be used for orders imported from Tanga, with the Shipping Service to dispatch them correctly.
4. The Add button will save the mapping, and display it in the Edit Shipping Allocation screen.
5. Repeat this for all the other Tanga Shipping methods you are using..
6. Click Save at the bottom of the channel integration window to apply any changes.
Step 7: FAQs:
Basic
| Common Question | Answer |
|---|---|
| What is the channel seller login URL? | https://vendors.tanga.com/users/new?return_path=%2Fonboarding%2Fsignup |
| What is the URL of the marketplace/channel? | https://www.tanga.com/ |
| Before integration of this channel in Linnworks, should the seller should have an account with tanga.com? | Yes, a seller account is required in order to integrate this channel into Linnworks. |
| What functionality is supported by this channel integration? | Management of orders (download, marks as dispatched), updating prices & updating stock levels. |
| What is the URL of the documentation for this channel integration? | http://www.ebusinessguru.co.uk/tanga-linnworks-integration-user-manual/ |
| How do I contact support for help with this channel integration? | You can email your query to [email protected] |
| How do I find the user name / Password, Vendor ID and Default Currency details for setting up the channel integration? |
You should have received this information when you registered with Tanga. See Step 1 of this guide. |
Order
| Common Question | Answer |
|---|---|
| Which type of orders are downloaded into Linnworks? | Only orders with the status of Unshipped are downloaded into Linnworks from the channel. |
| Which Payment methods are downloaded to Linnworks for orders from the channel? | Only Paid status are provided. |
| After processing an order in Linnworks, what is the order status changed to on the channel? | The order status is set to Shipped. |
| After processing an order in Linnworks, is the tracking information uploaded to the channel order? | Yes if present |
| Do I have to assign the tracking number to the order before processing it, if I want it uploaded to the channel? |
Yes – Orders in Linnworks cannot be edited after processing, and therefore the Tracking number must be in place before the order is processed if you want the channel integration to pass it. |
| Do I need to define the shipping service for the order in Linnworks orders before processing it? | Yes. As orders in Linnworks cannot be updated after the are processed, you must define the Shipping Service before marking the order as processed. |
| Are refunds supported by this Linnworks channel integration? | Refunds are not supported. Any refunds must be executed in Linnworks, and then separately on the Channel. |
| Are order cancellations supported in this Linnworks channel integration? | Order cancellation are not supported. Any orders must be cancelled in Linnworks, and then separately on the Channel. |
| Which types of fulfillments/shipments are supported in this channel integration? | Only standard order shipments are supported to customers by this integration. |
| How often does an integrated channel import orders into Linnworks? | Synchronisation occurs once per hour. |
| How often does an integrated channel send Shipping/Status updates to Tanga? | Synchronisation occurs once per hour. |
Price Update
| Common Question | Answer |
|---|---|
| Does this channel integration support price updates for linked listings on the channel? | Yes |
| How often does an integrated channel send price updates to the channel? | Synchronisation occurs once every hour. |
| If we want to change the price in Linnworks, and have the update synchronized by the channel integration, where should we make the update? | In Linnworks.net, select the Inventory tab, and the My Inventory option. Using the tools, search for the item to update. Right click it, and select Edit Product Details Select the Listing Descriptions tab. If the Source and SubSource is already present under Product Pricing by Channel, then click on thePrice to edit it. If the Source and SubSource are missing, click on Add New, next to the Product Pricing by Channel section. Enter the correct Source and Subsource for the Channel Integration. Enter the correct price to be used, |
| Do we need to adjust any settings in the Channel Configurationto use Price Update? | Yes. Open Settings. Open Channel Integration. Click on the Edit Channel Details button. Check the Price Update option. Select Save to finish. |
| If a price is changed on the channel, do we have a track record in Linnworks? | Yes, this will show up in the Audit Trail. |
| If there is a problem with a price update on the channel integration, can Errors be checked in Linnworks? | Yes. In Linnworks.net, select Settings, and then Automation Log. |
Stock Update
| Common Question | Answer |
|---|---|
| Does this channel integration support stock level updates to linked listings on the channel from Linnworks? | Yes, it can automatically update the Available Stock Level on listings via the Channel Integration. |
| How often does the integrated channel update stock levels from Linnworks to the channel? | Synchronisation occurs once per hour. |
| Is there a limitation on which Linnworks stock locations are available for this channel integration?? | Stock can be synchronized to the channel form any location or combination of locations in the Linnworks inventory. |
| Are there any settings we need to change in the channel configuration in Linnworks for Stock Updates to be enabled and active? | Under Settings, Channel Integrations, you should ensure Inventory Sync is enabled. You can select which Linnworks locations will be used to calculate Available Stock. This can be found under edit channel location mapping. Enable the locations holding stock that’s available for that channel. For more information refer to http://www.ebusinessguru.co.uk/tanga-linnworks-integration-user-manual/ |
| Can we define a Minimum stock level in the selected Channel from the channel integration in Linnworks? | Yes, you can define a minimum level that will signal sending 0 to a listing early. |
| After stock levels are changed on the channel listing, do we have any record in Linnworks ? | Yes, this is recorded in Linnworks. |
| If there is a problem with astock update from this channel integration, can we check for errors in Linnworks? | Yes, the Automation Logs can be found under Settings in Linnworks. |