Lazada Channel Integration for Linnworks

Step 1: Integrate the Channel into Linnworks.net:

To use lazada channel, you must first install it from within Linnworks.net.

Login to Linnworks.net
Select Settings in the left-hand menu bar

Select the Channel Integration option.
Select Add New to return a list of available Channel Integrations

Locate Lazada on the list, and click on Integrate.

Enter your lazada account name to start the actual integration. And then click on next button for the next step.

After reading the Disclaimer, please tick ‘I agree to the terms and conditions’ and Next to continue integrating lazada.

8. Lazada Integration Guide:

To integrate your lazada account, you will need the following information:

8.1 For Client Deatils:

8.1.1 Open the channel website, for our test https://sellercenter.lazada.com.my/

8.1.2 If you are not already logged in then will be asked for login. Enter your login credentials of your Seller / Merchant Account.

8.1.3 Click on Login

8.1.4 After that go to user option. And that click on API Reference and u will get the below details.

Please copy and paste these into the Lazada integration API Settings.

To complete the integration, please click on Finish. Your Lazada integration should now show in Linnworks.Net > Channel Integrations.

Step 2: Edit Channel Details:

Account Status

In Linnworks .Net, select Settings.
Select Channel Integration.
Locate the lazada entry, and look to the right. Click on the Configuration button.
To Enable or Disable the Account, locate the Account section.
If the Enabled option is not ticked, the channel will not download or update orders, or provide inventory level updates.
The Test button allows you to confirm there are no errors preventing Linnworks and lazada communicating. Contact EBG Support if Test Reports any errors.
Click Save at the bottom of this window to apply any changes.

Channel Inventory Settings

In Linnworks .Net, select Settings.
Select Channel Integration.
Locate the lazada entry, and look to the right. Click on the Configuration button.
In the Inventory section, the first entry is Update Inventory. If this is disabled, then Linnworks will not tell the listings on the lazada marketplace when Available Stock Levels change in Linnworks. If enabled, then Linnworks will provide these updates.
Update Inventory only works where a listing has been mapped to a Linnworks Inventory item. See the end of this document for more information on Mapping.
The Price Change feature allows Linnworks to send new prices directly to the listing when they are correctly imported or updated.
Price Change only works where a listing has been mapped to a Linnworks Inventory item. See the end of this document for more information on Price Change and Mapping.
Max Listed allows you to filter the highest quantity that Linnworks can/will send to the listings on this lazada channel. If Max Listed is set to 50 and your Available Stock moves from 30 to 60, Linnworks can only send 50, and this will not change until the Available Stock level drops below 50.
Stock Percentage acts in a similar fashion, but only updates the listings with the specified percentage of your actual Available Stock level.
End when allows you to set a ‘false zero’ for the channel. This means it will send Out of Stock when the available stock reaches the value set in this value.
Click Save at the bottom of this window to apply any changes.

Channel Listing Settings

Linnworks.net periodically checks the channel for the current listings you have on the channel, their titles and SKUs, so that the Mapping Tool can be used correctly. It can be triggered manually, should you have made changes directly on the channel and outside of Linnworks.

In Linnworks .Net, select Settings.
Select Channel Integration.
Locate the lazada entry, and look to the right. Click on the Configuration button.
In the Listings section, the information reflects the information Linnworks currently has about your listed items on the lazada marketplace.
If there is a tick by listing download in progress, Linnworks is downloading the current listings, and cannot be interrupted.
The Listing download start time value is the time the last download/update was started.
The Last listing download completion time value tells you the last successful download completed and was imported into Linnworks.
The Listing download estimated completion reflects Linnworks’ best estimate of when the most recent or current download should complete. The Download Listings button instructs Linnworks to retrieve the latest listing information, and ticks the Listing Download in Progress box. This can only be used once every 4 hours maximum, and will warn you if you try to use it more frequently.
Click Save at the bottom of this window to apply any changes.

Order settings

This section reflects activities affecting the Linnworks Order Sync on your lazada channel integration. Linnworks downloads orders from lazada with the status shipping in Progress.

In Linnworks .Net, select Settings.
Select Channel Integration.
Locate the lazada entry, and look to the right. Click on the Configuration button.
In the Order section, there are 2 options.
Despatch Notes, when enabled, allows Linnworks to send information about orders that have been processed in Linnworks. Orders that are processed in Linnworks are updated to the status Shipped on Lazada.
The Order Sync Date reflects the date and time of the last successful order download and update for the current Lazada channel integration.
Click Save at the bottom of this window to apply any changes.

API Settings

These settings are used to enable Linnworks and your lazada account to connect, and are covered in Step 1.
Click Save at the bottom of this window to apply any changes.

Mapping

Linnworks.net uses the Mapping Tool to ensure that it knows which SKUs in its inventory are connected to which listings on lazada. As such, you should ensure that all of your listings are mapped correctly, or stock levels and prices will not update correctly, and orders may not be picked accurately.

In Linnworks .Net, select Settings.
Select Channel Integration.
Locate the lazada entry, and look to the right. Click on the Mapping button (see above).
This screen is divided into 2 sections.
On the left is the listing Linnworks is aware of on your lazada Channel. If this is not correct, or a change is missing, you should see the Download Listings button in the Listings section of the Channel Configuration.
On the right is a Linnworks Inventory Search Tool.
Each has its own Search box.

In the bottom left hand corner of the window is a status section. It shows the Total number of listings on the channel, and then beside it the Unlinked and Linked numbers – Linked listings are connected to a Linnworks Inventory item to allow updates and recognition, Unlinked are not. Ideally there should be no unlinked listings.

Linking items automatically

If the SKUs in your inventory match the SKUs used on the listings, you can ask Linnworks to link them all for you.

Click the button in the top left hand corner with a gear on it.
Select Link all by.
Select SKU.
Linnworks will map all those listings that have a SKU which matches a SKU in the Linnworks Inventory.
Check the Linked and Unlinked values once this is complete.

Linking Items Manually

If the SKUs in your inventory do not match the SKUs used on the listings, you can make the link manually.
Use the left hand list and Search to find the listing to be linked.
Click on it to highlight and select it.
In the right hand list, use the Search box to find the correct Linnworks Inventory item to link it to.
Click on the Link button beside it with the listing highlighted.
Repeat for other listings to be linked manually.

Creating Linnworks Inventory items and mapping them

If there are no SKUs in your inventory match to the SKUs on the listings, you can ask Linnworks to create basic Inventory items for you, and link them.

Use the left hand list and Search to find the listing to be linked.
Click on the Create button.
A new item will be created in the Linnworks inventory using the Name, Price and stock level, as well as the SKU from the listing. This will be linked to the SKU.
This can be updated with other information later in the Inventory.
Repeat this for other Listings that have no Linnworks inventory equivalent.

Price Change Functionality

Price Change only works for listings that are correctly linked to a Linnworks Inventory item in the Mapping Tool.

Open Linnworks.Net.
Select Inventory.
Select My Inventory.
Use Search to locate the Inventory item that requires a Price Change on lazada.
Click on the SKU to edit the item.
Click on the Listing descriptions tab.
Under the Product pricing by channel section, click on Add New.
Enter the Source as lazada.
Enter the Sub Source as the account name of the lazada channel.
Enter the Price.
Click on + add to complete.
If there is already an entry present for the correct Source and Sub Source, double click the Price to edit it, and then hit Enter.
Close the SKU window when you have finished

Step 3: Location Mapping:

In Linnworks .Net, select Settings.
Select Channel Integration.
Locate the lazada entry, and look to the right. Click on the Configuration button.
Locate the Location Mapping button, and click on it.
This opens the Location Mapping window.
The first option is the Order Download location. This is initially Default, but can be changed. Click on the dropdown list and select which inventory/fulfillment location will initially receive the orders from this lazada integration.
Under Inventory Sync Locations, you control which Linnworks Inventory locations are used to calculate the Available Stock values for your lazada listings.
If you have only the Default location, this can be ignored, with Default left enabled.
If you have multiple Inventory Locations, you can switch off locations (Slide switch to the left) that you don’t want to be included in the stock numbers on the listings.

Click Save when you have finished updating Linnworks. You should also click Save at the bottom of the configuration window to apply any changes.

Step 4: Payment Mapping:

In Linnworks .Net, select Settings.
Select Channel Integration.
Locate the lazada entry, and look to the right. Locate the Payment Method button (see above), and click on it.
This opens the Edit Payment Methods window; the list will initially be blank.
When mapped, Linnworks will ensure the orders it downloads from lazada reflect correctly which payment methods/providers have been used on the site.
Click Save at the bottom of the channel integration window to apply any changes.

Map Lazada Payment Methods

Select the Channel Payment Method value, and select one of the Payment Methods from lazada that show in the dropdown list.
Then click on the Linnworks Payment Method dropdown. Select the appropriate Linnworks Payment Method that should be used in Linnworks orders when they are downloaded including the above payment method.
Press Add to save the mapping, and return to the list.
Repeat this for all of the lazada payment methods that are being used by you.
Click Save at the bottom of the channel configuration window to apply any changes.

Step 5: Shipping Mapping:

The next step is to map your Lazada shipping services to Postal Services in Linnworks, so orders don’t need to have their Postal Service set manually. Initially, all are mapped to Default.

In Linnworks .Net, select Settings.
Select Channel Integration.
Locate the lazada entry, and look to the right. Locate the Shipping Mapping button (see above), and click on it.
In the Edit Shipping Allocation window, you should have an empty list.
To add a new entry for one of lazada shipping services, click on Create New.

Create New Shipping Service Mapping

For Channel Service Name, Enter the name of the Shipping Service in lazada.
In Channel Service Tag, enter the Tag value used for the service in lazada.
In the Linnworks Postal Service dropdown, select the name of the Linnworks Postal Service that should be used for orders imported from lazada with the Shipping Service to dispatch them correctly.
The Add button will save the mapping, and display it in the Edit Shipping Allocation screen.
Repeat this for all the other lazada Shipping methods you are using. This ensures your Linnworks order processing will run smoothly, and with minimal distractions.
Click Save at the bottom of the channel integration window to apply any changes.

Step 6: Lazada Product Listing:

Requirements:

Lazada channel must be integrated in Linnworks.net

While integrating lazada, Channel Name (Subsource) used must be defined in product’s extended property as below:

Property Name: LazadaSellerCenter(Name of the subsource)
Property Value: true
Property Type: Attributes

Product must have at least one image inserted in Linnworks.

Stock must be greater than 0.

Price must be greater than 0.

Steps for using Lazada Product listing:

Once lazada channel is integrated in Linnworks, on left side of menu screen, Apps button will appear, when u click on it apps list are display. On that select lazada listing option.

Once opened, main screen will be displayed as below:

Before starting product listing we have to add configurations. For that please click on configurations button.

Once clicking on it, main screen display with all the created configurator.

Main screen display with following column:

Name: This display the configurator name which is already created.
Templates: This display the count of products it means using this configurator how many products is created. And also clicking on it displays the entire product list.
Site: This display selected site name.
Category: This display selected category. From here we can also change the category.
Specification: This button display the count of specification is added. This is use for single product listing. It is mandatory.
Variations: This button display the count of variations is added. This is use for variations product listing. It is mandatory.
Show: This checkbox gives the choice that it display the listing screen or not.

If show checkbox is not tick that configurator is not display on the product listing page.

For add a new configuration click on ADD NEW button.

Clicking on the ADD NEW button option opens a screen with these details:
Name: In this field enter the configurator name.
Site: This dropdown field contains the entire lazada channel account name (subsource) from the Linnworks.

After filling all the details click on save button for save the configurator.

For single product listing, newly created configurator added to the main screen which is display below.

After that we can add category for that newly created configurator. And we can add only one category, for that click on the button.

In the lazada product listing, as per you select category from that attributes list comes. It means when u click on specification button display below:

In the specification name dropdown value comes as per the selected category value. And in this you have to configure all mandatory specification.

After creating a configurator, now move for the inventory screen.

Header menu display with following column:

Select site: This dropdown field contains the entire lazada channel account name (subsource) from the linnworks. You can select one of them. When u select site product list is display as per the site you selected.
Search: Using this button u can filter your product as per your requirement. You can filter by category, SKU, Title and barcode.

Main screen display with following column:

Before SKU column, if you sees blank value it means this product is single there is no child product. If you sees symbol it means this product is variation product, there is a child product. By clicking on that symbol you can see the child product list.
SKU: This field displayed product name.
Title: This field displayed product title.
Barcode: This field displayed product barcode value.
Retail Price: This field displayed retail price of product.
Level: This field displayed level of the product of Linnworks.
In open Orders: This field displayed that, Count of the open order in the Linnworks in which product is associated.
Available: This field displayed stock of the linnworks product.
Create Listing: This field is very import, using this field we can do the operation of single and variation Listing.This symbol indicates that, this product is not created in the lazada channel. Product Listing is not done. Means you can use this product of listing operation.
On clicking this field, displayed with three option1. Edit Listing
2. Create Single Listing
3. Create Variation ListingIf product is single, then u can select Create Single Listing option only another option will be disable. When u click on the Create Single Listing option another list will be displayed this is list of the configurator.
You can select one of them. After clicking on the configurator it will redirect to the single listing page.On clicking this field, displayed with three option

1. Edit Listing
2. Create Single Listing
3. Create Variation Listing

If product is variation, then u can select Create variation listing option only another option will be disable. When u click on the Create variation Listing option another list will be displayed this is list of the configurator.
You can select one of them. After clicking on the configurator it will redirect to the variation listing page.

This symbol indicates that, this product is created in the lazada channel. Product Listing is done. Means you can use this product as edit functionality in the lazada channel.
On clicking this field, displayed with three option

1. Edit Listing
2. Create Single Listing
3. Create Variation Listing

You can select Edit Listing option only, another option will be disable.

You can’t do create listing operation.
Single Listing:
Once clicking on Create single listing option, with configurator screen is opened with SKUs that have the extended property as below:

Name: Subsource (In this example LazadaSellerCenter)

Value: true

If you want to list the Linnworks SKU on lazada store than following points needs to be make sure:

There are compulsory fields to create listing on lazada as below:

SKU
Title
Description
Retail Price (Price cannot be 0 or negative)
Tags
Configurator
Image

SKU: By default Linnworks SKU will be used for lazada Listing SKU.

Title: For the first time, by default, Linnworks title will be displayed in Title Text box. User can make changes in this title according to need on lazada. Once listing is done through this app, next time whatever title has been sent to lazada, same title will appear from Linnworks on this screen.

Note for Title: Use the following template to build your product names: Main brand + Sub-brand, family or product name + Up to 3 key attributes + Generic product type. Product Names must be clear and concise and should also be descriptive of the product being sold. This template will help consumers identifying your product.

Description: For adding / editing description, please click on button.

Fill the detail of description and click save button to save detail.

For the first time, Description text box will be empty for allowing user to describe their product on lazada. Once Description is saved on this screen and listing is done through this app, next time whatever description has been sent to lazada, same description will appear from Linnworks on this screen. After save the description that button value will be change from Empty to Filled.

Retail Price:

By Default, Linnworks Retail Price will be displayed on this screen. If you wants to update the retail price then u can edit it here.

Tags:

Please Note: Tags are Non-hierarchical keyword or term assigned to each product in your feed. This kind of metadata helps describe an item and allows it to be categorized and found again by browsing or searching on lazada channel. Tags should be comma separated, but do NOT use commas in individual tags. The more tags you add, and the more accurate your tags, the better the chances our users will find your products. There is a maximum of 10 tags allowed per product, if you add more than 10 we ignore the extra tags.

Popup screen with text box for adding tags will be opened. User can add maximum 10 tags with comma separated values.

Once all tags are added, click on “Save” button. This will save all tags in item’s extended properties. Same details will be sent on lazada when clicked on Create Listing. After save the tags that button value will be change from Empty to Filled.
Next time for editing these tags, same tags saved while creating listing will be displayed here.

Configurator:

In this field configurator name is set as selected which is you selected for the listing operation.
This dropdown is disable you can’t change configurator value here.

Create Listing:

If listing is not done, status column colour will be Yellow and status will be “Not Listed”

Once Title, price, description and tags have been added / updated, please click on “Create” button. This will create listing on lazada.

If listing is successfully created on lazada, status will be changed to “Listed” and colour will be changed to Green.

Button will be changed to update which is display below:

Using Configurator, product is created in lazada channel. Now Configurator screen look like below. Templates field is updated with count one because using this configurator we created a one product in lazada.

Once u click on template field it open with the following details:

SKU: Product SKU name display which is created for lazada using this configurator.
Name: Product title display.
Listed On: This field display the date of which date product is created.

Variation Listing:

For Variation item listing, same as above, user needs to add

Name: Subsource (In this example LazadaSellerCenter)

Value: true

Linnworks parent product.

On Variation listing screen, only parent with extended property as SubSource: true will be displayed.

And also add extended property for parent product price. It is mandatory to add a price in parent product, meanwhile it should not created in lazada channel.

Before staring variation product listing we need to add configurator for it. Configurator screen details same as above in single product listing.

But For variation product listing we need to add variations in the added configurator.

After clicking on variations screen will display with below details,

Name: This dropdown contains all the list of option from the lazada channel.
Extended Property: This dropdown contains the entire extended property list from the Linnworks.
Default Value: In this user can add a default value for it.Clicking on the save button details will be saved. And the configurator screen will be update with the count one.

Using this configurator (Variation) we can do the variation product Listing. And also we have to do one more thing for product listing.

After that we can start variation product listing.

We have to set extended property value for the entire child product in Linnworks.

For example here EBG572 is a parent product and it has two child products so we have to add extended property [Color] value in all four child value in the Linnworks.

Child Products:

833087
EBG572-1

For variation listings:

There are compulsory fields to create listing on lazada as below:

SKU
Title
Description
Tags
Configurator
Variation
Image

SKU, Title, Description, Tags and Images are same as described above for single listing.

Variations:

By clicking on variation button, it displays the entire Childs product with below details.

SKU: Child product SKU name is display.
Title: Child product title is display.
Colour: Child product extended property value is display here. Which we have to add in the entire child products.
Quantity: This field display the stock of the child product from the Linnworks.
Price: This field display the price of child product from the Linnworks.

For Example how to set extended property please refer below screen shot.

Once all details are filled, please click on “Create” button to create listing.

Same as single listing, once listing is created, status will be changed to “Listed” and button will be “Update”.

Edit Listing:

If you want to update Title, price, description, category, images and tags on lazada for the listing all ready created, by clicking on the edit listing option on the main inventory screen. It will redirect to the according if it’s single or variation listing page. After that you can update the details of that product clicking on update button. This functionality is same for single product listing and variation product listing.

Document can be accessed by clicking on Documentation as below:

This will be redirected to our documentation URL.